22nd National Convention of Society of Pharmacognosy & International Conference. AICTE Sponsored International Conference at Parul University.

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INTERNATIONAL JOURNAL OF PHARMACEUTICAL RESEARCH

A Step Towards Excellence

IJPR included in UGC-Approved List of Journals - Ref. No. is SL. No. 4812 & J. No. 63703

ISSN
0975-2366
5 - Years Impact Factor

Year 2012 - 2016

Impact Factor: 1.55

Total Publications: 317

Total Citation: 491

Year 2011 - 2015

Impact Factor: 1.46

Total Publications: 326

Total Citation: 477

Year 2010 - 2014

Impact Factor: 1.3

Total Publications: 313

Total Citation: 407

Year 2009 - 2013

Impact Factor: 0.973

Total Publications: 293

Total Citation: 285

Current Issue
22nd NATIONAL CONVENTION

22nd National Convention of Society of Pharmacognosy & International Conference. For more details visit


For More Detail Visit ncsp.ganpatuniversity.ac.in
Article In Press
Biomechanical/biochemical factors contributing to cardiac fibrosis in the heart and engineered cardiac tissue
THE ASSOCIATION AND LINKGAGE OF VARIOUS RETROVIRUSES AND ITS PROGRESSION TOWARDS NEURODEGENERATION
Architecture of Viral RNA Helicases; HCV helicase as Antiviral Target
GC-MS analysis of rhizome extract by Cold maceration of Curcuma amada Roxb.
Development and Evaluation of Febuxostat Sublingual Tablet Formulation
Development and Evaluation of Febuxostat Sublingual Tablet Formulation
A comparative study of adaptogenic effect of Withania somnifera with Mifepristone (a GR antagonist) on chronic stress - induced perturbations in glucose metabolism
In Vitro Anticancer Activity Of Leaves Of Rumex Vesicarius Linn And Symplocos Racemosa Roxb By Trypan Blue Method
PREPARATION AND INVITRO CHARACTERISATION OF ANTIBACTERIAL NANOCAPSULES
Cytotoxic potential of the crude solvent extract of Botryodiplodia theobromae – an endophytic fungi isolated from Catharanthus roseus.
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IJPRT ISSUE

January - March 6 [1] 2014

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IJPR 9[3] July - September 2017 Special Issue

July - September 9[3] 2017

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Article Detail

Label
Designing a Model for Implementation of a Quality Management System in Community Pharmacies

Author: SANDRA FADEL, PROF. DR. NAGWA ALI SABRI, DR. LAMIA MOHAMED EL-WAKEEL
Abstract: The quality of pharmaceutical care provided in community pharmacies can be a strong predictor of medication and other health-related outcomes. Less understood is the role of the community pharmacist in the patient satisfaction with pharmacy services. The purpose of this study was to serve as a pilot design of a model for ISO 9001 as a Quality management system to be implemented in Egyptian community pharmacies aiming at enhancing customer satisfaction through a patient-centered approach then testing the acceptance of this model by Egyptian community managers and evaluating the response of patients satisfaction after the system implementation. The assessment was done using a before and after 11-question form that tackled 2 aspects: Assessment of pharmacist knowledge regarding Pharmacovigilance, Pharmacist’s attitude toward the pharmacy patients and the other health care practitioners. Thirty three pharmacies accepted to participate. The customer satisfaction was assessed through an 8-question survey. Three questions addressed the pharmacist counseling, two questions addressed perception of their relationship with the pharmacist, three questions addressing overall satisfaction and accessibility of the pharmacy. Data analysis included descriptive statistics and paired T-test analysis. There is a statistically significant difference between the participating pharmacy owners knowledge regarding Pharmacovigilance before and after QMS implementation. 90% of participating pharmacy owners encouraged the implementation of the quality management system to enhance health related outcomes. 85% of patients reported satisfaction with their overall pharmacy experience.
Keyword: Quality Management, Pharmacy, Pharmacovigilance, Customer Satisfaction
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News & Events
22nd National Convention of Society of Pharmacognosy & International Conference. For more details visit https://ncsp.ganpatuniversity.ac.in
Impact Factor for five years is 1.55 (2012 - 2016)
Year 2011 - 2015 Impact Factor - 1.46 Total Publications - 326 Total Citations - 477
Impact Factor for five years is 1.3 (2010 - 2014)