Health Coaching in Pharmacy Practice: A Systematic Review
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Author:
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ALEXXANDER , IKA PUSPITASARI, SUSI ARI KRISTINA, CECEP SUGENG KRISTANTO
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Abstract:
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Background: Pharmacy coaching is a dynamic process and strongly influenced by various factors such as the scope, knowledge, skills needed, the frequency and duration of interventions, delivery method, and outcome. Therefore, it is essential to formulate pharmacy coaching, which includes the things mentioned above, thus providing convenience for pharmaceutical workers in applying it to pharmacy practices.
Methods: A Systematic review was conducted on online databases at PubMed and Scopus. A combination of relevant terminology such as " Pharmacy Coach", "Pharmacist Coach", "Pharmacy-based Coach", "Pharmacist-based Coach", and "Pharmacist as Coach" was performed for the search. We included original articles published in English from 2000 to 2020. Two researchers independently extracted data relevant to the characteristics of the study.
Results: The most convincing clinical outcome was diabetes and hypertension, while at depression, hypercholesterolemia, obesity, and quality of life are still found pros and cons. The frequency of meetings or contacts was once a month with a duration of 20 minutes/session, and the number of meetings or contacts was depends on mutual agreement between pharmacy coach and patient.
Conclusion: Coaching skills, Collaboration, Communication Skill, Training, Education, Adherence, and Motivation seem to be important key elements for pharmacy coaching. Coach must obtain specific knowledge and skill as pharmacy coaching. Standardized models, training, and tools are needed.
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Keyword:
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Pharmacy coach, pharmacy coaching, outcome, patient-centered care, pharmacy coaching model.
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EOI:
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DOI:
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https://doi.org/10.31838/ijpr/2021.13.02.254
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