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Organizational development: Problems, Challenges, and Characteristics of Success
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| Author:
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THONGPHON PROMSAKA NA SAKOLNAKORN, WANCHAIDHAMMASACCAKARN, SUTTIPONG HOXSUWAN, PONGSATEAN LUENGALONGKOT, CHULA CHARERNVONG, SUCHIN CHANSUNGNERN, CHUMPOL SUWICHIAN, DENNARONG THAMMA, KORAKOD TONGKACHOK
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| Abstract:
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This paper presents problems, challenges, and characteristics of successful organization and uses data for setting up guidelines for organizational development. The first phase of the paper presents the problems of organizations, such as conflict among Board members and poor decision-making. In addition, it presents the benefits of organizational development, such as optimization of operations, cost reduction, improved efficiency, exploration of market opportunities, improved operational quality, and creation of business relationships. Finally, this paper presents the characteristics of successful organizations, including change agent leadership, a more serious emphasis on working operations than on working papers, concern for customer satisfaction, management with team building and readiness to change, an emphasis on human capital and management with participation, obvious organization values and use of them to drive an organization, operation of an organization with a kind of expertise, good organization structure, flexibilities of management, and use of an outsourcing strategy for noncore business and of smart technology and communication.
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| Keyword:
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Organization; Development; Problems; Characteristics; Success
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| EOI:
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| DOI:
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https://doi.org/10.31838/ijpr/2020.12.04.645
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| Download:
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