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INTERNATIONAL JOURNAL OF PHARMACEUTICAL RESEARCH

A Step Towards Excellence
Published by : Advanced Scientific Research
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0975-2366
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IJPR 9[3] July - September 2017 Special Issue

July - September 9[3] 2017

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An Integration of Queueing Theory and Mobile App Development for Healthcare Assistance

Author: YEW ZHAO, PREETHI SUBRAMANIAN
Abstract: In today’s modern era, it is common that technology aids almost every whim and fancy of an individual. Most often, there are several mobile applications that cater to several requirements. This paper discusses about the implementation of queuing theory in a mobile application development to enhance the medical assistance system. This mobile application (One Stop Application) is designed to provide core-functionalities in order to support and help in times of emergency. The application provides the users the capability to locate available nearby medical centre by giving the user appropriate information such as estimated queue time for the selected medical centre by utilizing queueing theory to perform its calculation, request for critical help immediately by sending stress signal to emergency department and nearby users as well as schedule an appointment with the medical centre online.
Keyword: Mobile Application, Queueing Theory, Medical, Emergency services
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