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INTERNATIONAL JOURNAL OF PHARMACEUTICAL RESEARCH

A Step Towards Excellence
Published by : Advanced Scientific Research
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0975-2366
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IJPR 9[3] July - September 2017 Special Issue

July - September 9[3] 2017

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Knowledge, attitude and perception of general public on the cognitive pharmaceutical care services provided by community pharmacists – A Cross sectional study

Author: M. DEEPALAKSHMI, KP. ARUN, SMRUTHY ANN MATHEW, DHARINI BOOPATHI, S.PONNUSANKAR
Abstract: This study was conducted to study about the Knowledge, attitude and perception of public on community pharmacists. Self-administered questionnaire was administered to about 200 respondents visited to various community pharmacies. The overall perception of consumers about community pharmacies and the services offered were found mediocre. It is understood that there is still lots of scope to improve the awareness about community pharmacists. 23% of the consumers still believe that pharmacists are mere sellers of medicines and so there is a huge responsibility lies within us to make the consumer aware that pharmacy is a part of health care profession and pharmacists are the members of a health care team. 87% of the consumers have the opinion that the pharmacists should work closely with the physicians and assist them. About 64.5% of the consumers opined that the pharmacists shall improve their skills and knowledge through continuing education program and shall provide cognitive pharmaceutical care services. From this study it is evident that the status of community pharmacists in this study region shall be further improved by gaining the confidence of the consumers as health care professionals. This will be possible only when the pharmacists render pharmaceutical care services apart from just selling the medicine. To equip our pharmacists for providing such pharmaceutical care services, it is imperative to update and upgrade their knowledge and skills through continuing pharmacy education program.
Keyword: Knowledge, attitude, perception, public, community pharmacists, continuing pharmacy education
DOI: https://doi.org/10.31838/ijpr/2019.11.04.023
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